Refunds and cancellation

Curveprint is a subscription to a piece of software. There is nothing physical to ship, so there is no shipping policy, no delivery window and no returns process for goods.

Access begins immediately once a subscription starts. Your monthly credit allowance is granted at the start of each period.

Sign in, open Billing, and select Cancel subscription. That is two clicks and the cancellation takes effect at once.

• There is no retention flow and no offer to reconsider in the way.
• You never have to telephone, email, open a ticket or complete a form.
• You cancel through the same channel you subscribed through.
• Cancelling is exactly as easy to find as subscribing was.

If for any reason the account page is not working for you, email support@sedouxstyleboutique.shop or call +1 507 876 4786 and we will cancel it for you. That is a fallback, not the route: the account page is the route and it always works without talking to anybody.

Cancelling stops the next renewal. Nothing is taken from you at the moment you cancel.

Your plan stays active, with everything included in it, until the end of the period you have already paid for. Your account then reverts to the free plan. Your uploaded files follow the normal 30-day retention regardless of plan.

Cancel any time. Your plan stays active until the end of the period you have paid for. We do not refund part of a period.

There are four situations in which we do refund:

• A charge you did not authorise. Tell us and we refund it in full.
• A duplicate charge or a billing error on our side. Refunded in full, and we do not wait for you to notice.
• We removed something material from the plan you are paying for. You may cancel and we refund the unused portion of the current period pro rata.
• A renewal charged within the last 14 days on an account with no usage in that period. If a renewal caught you by surprise and you have not used the service since, write to us and we will refund that renewal in full.

Approved refunds go back to the original payment method within 5 to 10 business days. How quickly it appears is then a matter for your bank.

There is no statutory cooling-off period for this kind of purchase in the United States, and we do not claim that there is one. This published policy is the policy we are bound by, and we will apply it as written.

Email support@sedouxstyleboutique.shop from the address on the account, or call +1 507 876 4786. Tell us which charge and why. We reply within two business days and we do not require a particular form of words.

Please write to us first. A chargeback takes weeks and freezes the account while it runs; we can usually settle the same thing in a day. Nothing here removes your right to dispute a charge with your bank if you would rather. See also the subscription terms.